General terms and conditions of sale and delivery
Zyrif Oy does not guarantee the correctness of the website's images and product information regarding possible color and size errors.
In the online store, valid laws related to consumer trade and distance sales defined by Finland and the European Union are followed.
These terms and conditions are not valid to the extent that they limit the consumer's rights from what is stipulated in the Consumer Protection Act.
Zyrif Oy reserves the right to change these terms and conditions by unilateral decision without prior notice.
The contract terms are valid as they were when the order was placed.
New orders are always subject to the current contract terms.
The customer register maintained by Zyrif Oy is confidential.
Information will not be passed on to other parties.
If the disagreement regarding the trade agreement cannot be resolved through negotiations between the parties,
the consumer can refer the matter to the Consumer Disputes Board (www.kuluttajariita.fi) for resolution.
Before taking the case to the Consumer Disputes Board, the consumer must contact the magistrates' consumer advisory service (www.kuluttajaneuvonta.fi).
Website means pages: hunaja-aitta.fi
Products means all products on this site.
By using this site and the ordering option on the site, you indicate that you accept the Terms and Conditions.
Zyrif Oy strives to provide the most accurate information about products and prices on its website and has done everything to keep the information up to date.
However, Zyrif Oy cannot guarantee the correct content of all information: colors, prices and sizes.
Zyrif Oy reserves the right to change the price and product information at a time convenient to itself without notice.
Online store products are sold by:
Social security number: 2479269-8
Email address: firstname.lastname@example.org
Products are ordered through the online store. Orders always receive an email confirmation. In order to receive an order confirmation, you must provide an email address when ordering. When placing an order, the customer commits to the delivery conditions valid at any given time.
Paying for products
Payment methods: Paypal and Klarna
Shipping and handling costs
We charge €5.90 for the delivery and handling costs of the products. The products are delivered as a postal package
We do not charge a delivery fee for orders over €50.
The products are delivered within 3-5 days of the order.
Exchange and return conditions
You have a 14-day right of return for the product you bought. If the product you ordered is defective or we have sent you the wrong product, you can return it according to the return instructions.
The right of return does not apply to the following products:
Products that may not be returned for health protection or hygiene reasons (e.g. honey, cosmetics and similar products)
Products that spoil or expire quickly
The returned product must be unused and in the original packaging.
Simply not picking up or returning the goods is no longer enough to cancel the transaction.
The cancellation notification must be made within 14 days of receiving the shipment and the goods must be returned within 14 days of the cancellation notification.
Before returning or exchanging, contact the seller of the product via email email@example.com or phone 0504600056.
In possible return cases, the costs incurred for sending and returning the product will always be paid by the customer.
Error in product information
We reserve the right to deliver the product if the price of the product or other information contains incorrectly entered information.
Complaints must be made by email firstname.lastname@example.org or by phone 0504600056
Zyrif Oy is not responsible for lost or damaged mail and is not responsible for any additional costs for the products sent.
If the shipment is damaged, report it immediately by e-mail email@example.com or by phone 0504600056
Obstacle force majeure
Zyrif Oy is not responsible for delays and damages resulting from an obstacle beyond its control, which it could not have reasonably foreseen or the consequences of which it cannot avoid. A force majeure is considered e.g. staff falling ill, import and export bans and disruptions in transport. If the force majeure continues for more than three months, both the merchant and the customer have the right to cancel the orders without damages or delay penalties.
We reserve the right to change the terms of delivery. Before placing an order, the customer must familiarize himself with the delivery conditions valid at any given time.
Zyrif Oy owns all rights to the site and its material and images.